What is E-Check?
Together with Rocket Matter Pay payment processing, your Clients can pay their invoices online with a credit card, debit card, or by E-Check!
E-Checks are electronic checks. Simply plug in your Client's banking information (routing and account numbers) and you can receive payment via electronic check! Client's can do this themselves online, or you can do it for them directly in Rocket Matter.
NOTE: Most E-Checks will show up in your Rocket Matter Pay report as 'Approved' upon processing the initial transaction. However, E-Checks may bounce or have other issues that may cause the processing to fail. For this reason, always check the Rocket Matter Pay gateway after taking E-Checks as payment. E-Checks can take up to 14 days to fully clear.
When utilizing any payment processing company to accept E-check, there are per-transaction processing fees. Some firms may look to pass those fees onto their clients. With Rocket Matter Pay, you have the option to set up your account with surcharging which permits Rocket Matter Pay to seek these fees directly from your client. Surcharging is NOT available until you have applied for Rocket Matter Payments and have been approved to process with surcharging capability. Once you have set up Rocket Matter Pay, for Surcharging, the redirection of processing fees for ACH happens automatically at a 1% surcharge fee with a $10.00 cap.
If you’re interested in receiving online payments with your Rocket Matter account, contact a representative at #888-522-9918.