How to update the payment information for your Rocket Matter account.
1. Click 'Settings' from the left-hand navigation panel.
NOTE: If you don't see 'Settings', please contact your account administrator.
![](https://media.screensteps.com/image_assets/assets/007/133/396/original/69eb5886-5fc0-49af-8230-49dc64d24ebc.png)
2. Then, select 'Load Billing Portal' under the Subscription section. The billing portal will begin loading.
![](https://media.screensteps.com/image_assets/assets/007/720/762/original/43137223-146d-4b55-9d5c-3999f0f8cd82.png)
![](https://media.screensteps.com/image_assets/assets/007/720/764/original/14637b72-1ab3-4b13-b47d-944cbfcbf606.png)
3. One the Billing Portal has finished loading, click 'View Billing Portal'.
![](https://media.screensteps.com/image_assets/assets/005/707/607/original/e72586ba-4683-448c-96ae-20dd4c0dc62e.png)
4. Be sure 'Rocket Matter' is highlighted on the left-hand side.
![](https://media.screensteps.com/image_assets/assets/007/720/766/original/ed7d7506-d195-4221-bec4-9c70e5dd2be2.png)
5. View your current balance, and update your payment method by clicking on 'Update Payment Method'.
Need more help? Contact our Award-Winning Support Team at (888) 432-1529 or [email protected]