How to reference a Client while chatting in Communicator.
1. When chatting in the Communicator, type 'c:' and begin typing the Client name.
![](https://media.screensteps.com/image_assets/assets/002/780/858/original/d56ade90-bb5a-4d6d-93f7-a2da9e186acc.png)
2. A list of Clients will appear in a drop-down list. Select the correct Client.
![](https://media.screensteps.com/image_assets/assets/002/780/859/original/fd03d71d-9881-4a27-a235-38123348c23c.png)
3. Once you've finished typing, press 'Enter' on your keyboard.
4. The Client referenced will appear in your chat conversation. Select the Client's name to view their contact record.
![](https://media.screensteps.com/image_assets/assets/002/780/860/original/9cbaaa8a-374e-4caf-af58-922389a4a9c5.png)