Troubleshooting steps for Office 365.
Is your Office 365 sync acting up? Try disabling your Office 365 integration on your Rocket Matter profile, then, re-enable it following these simple steps:
1. Select 'My Profile' from the left-hand navigation panel.
![](https://media.screensteps.com/image_assets/assets/005/086/726/original/27f2ebce-5ac4-40ef-b716-742ff09d06f7.png)
2. Scroll down and click 'Disconnect office 365'. Then, click 'OK'.
![](https://media.screensteps.com/image_assets/assets/005/086/728/original/652afc63-9832-460a-8889-6e01d161be9f.png)
3. Access your profile again and click 'Enable Office 365 integration'.
![](https://media.screensteps.com/image_assets/assets/005/086/730/original/ac322626-54b8-4cbc-9c57-9f85d18bf9d1.png)
4. The Microsoft window will open. Enter your login and click 'Next'.
![](https://media.screensteps.com/image_assets/assets/005/086/732/original/7a823af4-c57b-4c4e-aaea-d3aed19cb09a.png)
5. Then, enter your password and click 'Sign in'.
![](https://media.screensteps.com/image_assets/assets/005/086/734/original/4ade3243-c0e9-4afc-9764-08b140d49e5e.png)
6. Click 'Accept'.
![](https://media.screensteps.com/image_assets/assets/005/086/736/original/4f8208a1-0b87-4fa2-9ecb-e55d00241124.png)
7. Lastly, click 'OK' from your profile page.
![](https://media.screensteps.com/image_assets/assets/005/086/738/original/6cbd3254-f912-44e7-9230-4d7f8a3a621e.png)