Rocket Matter Knowledge BaseSettingsDefault permissions role index for RM Permissions.

Default permissions role index for RM Permissions.

User permissions allow you to set limitations on what certain users can do in Rocket Matter.

1. 'Regular access' permissions.

Enables user access to Matter Dashboards, Contacts, Calendar, Tasks, and Document pages.

'Regular access' users can also add Matters, Contacts, and Events for themselves and others. They can also add payments, billable activity for themselves and others, upload documents into Matters and create messages for other users.

NOTE: 'Regular access' users can edit their own billable activity but do not have the ability to edit another user's billable activity.

Role: Regular Access
Add Activities For Self
Add Activities For Self And Others
Delete Activities For Other Users
Delete Activities For Self
Manage Calendar For Self
Manage Task For Self
Matter Emails
Modify Calendar For Others
Modify Tasks For Others
Note Save
Note View
Phone Messages Modify
Phone Messages View
View Activities For Other Users
View Activities For Self
View Calendar For Others
View Tasks For Others
Add Payment
Invoice Template
View Invoices
Payment Plans
Request Retainer
View Other Users Rates
Communicator
Conflict Check
Manage Court Rules
Manage Workflow
Matter Template Milestones Modify
Matter Templates Modify
Matter Templates View
Configure Box
Configure Dropbox
Configure Evernote
Google Sync
Outlook Sync
Quickbooks Online Management
Contacts View
Delete Contacts
Save Contacts
Document Templates
Documents Modify
Documents Read
Tools
User Profile
Matter Delete
Matter List
Matter Save
Matter View

2. 'Of Counsel' permissions.

'Of Counsel' access is designed to provide restricted access for outside counsel, temporary collaborators, or anyone you want to give restricted access to. Users with 'Of Counsel' permissions can add and view their own billable activity, but are unable to view or edit other users’ billable activity. 'Of Counsel' users are not able to apply or accept payments, or add, edit, or delete Matters.

Simply put, 'Of counsel' users have the same basic access as 'Regular access' users minus a few features. Since this permission is designed for outside counsel or temporary users, there are some additional restrictions that are applied to them.

NOTE: 'Of Counsel' users can access the Matter Dashboard but cannot add or edit Matters. They cannot view other user's billable activity while in the Matter Dashboard, or apply payments.

Role: Of counsel
Add Activities For Self
Delete Activities For Self
Manage Calendar For Self
Manage Task For Self
Matter Emails
Modify Calendar For Others
Note Save
Note View
Phone Messages Modify
Phone Messages View
View Activities For Self
View Calendar For Others
View Tasks For Others
Invoice Templates
View Invoices
Payment Plans
Request Retainer
Communicator
Conflict Check
Manage Court Rules
Manage Workflow
Matter Template Milestones Modify
Matter Templates Modify
Matter Templates View
Contacts View
Delete Contacts
Save Contacts
Document Templates
Documents Modify
Documents Read
Tools
User Profile
Matter Delete
Matter List
Matter Save
Matter View

3. 'Administrative access' permissions.

Users with 'Administrative access' will have access to the full admin/Settings panel, as well as the 'Reports' section. 

They can add, edit, or delete users, update the payment method, view payment history, and receive payment notifications regarding your account.

Users with 'Administrative access' also have access to Reports, can add custom Document and Invoice Templates, set up taxes/surcharges, download the Outlook Plugin for Windows, and add and edit tags. They can also refresh the account's server cache, edit the Rocket Matter Payment options, set up Matter templates, update the firm's time zone, enable notifications, manage Client and Matter custom fields, enable LEDES billing, and Copy2Contact.  

NOTE: If the 'User Permission Management' toggle is switched off, the admin will be locked out of all permissions and will need to contact Support. 

Role: Administrative access
Configure Ledes Mapping
Convenience Fee Rate Modify
Convenience Fee Rate View
Discounts Modify
Discounts View
Interest Rates Modify
Interest Rates View
Manage Firm Billing Roles
Manage Rocket Matter Payments Refunds
Payment Plans
Request Ratainer
Tax Rate Modify
Tax Rate View
Bulk Rate Tool
View Other Users Rates
Business Intelligence Modify
Business Intelligence View
Email Delivery
Reports
Matter Template Milestones Modify
Matter Templates Modify
Matter Templates View
Import Data
Manage Users
Settings
Subscription Access
Tools
User Permission Management
User Profile
Matter View

4. 'Billing dashboard access' permissions.

Users with 'Billing dashboard access' have access to the firm billing page and Matters list. They can only see a list of Matters within the Matters list and cannot navigate into the Matters themselves.

'Billing dashboard access' allows users to be able to see a Matter's financial information, which can be useful for a user who is an accountant. Additionally, they can run batches of bills, add payments, and confirm the transfer of trust account funds.

Role: Billing Dashboard Access
Add Payment
Batch Billing
Invoices Section
View Invoices
Billing Dashboard
Client Trust Ledgers
User Pending Invoice Widget
Manage Court Rules
Tools
User Profile
Matter List
Matter View

5. 'Show all client and matter ledgers' permissions.

Users with 'Show all client and matter ledgers' permissions will be allowed to access the Matter Ledger and the Client's Trust Ledger. They can delete Invoices and confirm or undo payments.  

Role: Show all client and matter ledgers
Add Adjustments
Delete Payment
Matter Billing
Client Trust Ledgers
Client Trust Widget
Matter Ledgers
Matter Pending Invoice Widget
Tools
User Profile
Matter View