How to start an automated payment plan for your Client with Rocket Matter Pay.
1. Navigate to the Matter you'd like to create a payment plan for.
2. While in the Matter, select 'Matter Payments' from the left-hand navigation panel.
3. Select 'Payment Plan'. Then click 'Next Step'.
NOTE: A negative matter ledger balance is required to create a payment plan.
Payment plans are designed for cases that have been completed and do not need any additional billing.
If you start a payment plan for your Client and then add new billable entries after setting up the plan, these entries will be automatically added to the Invoice (not to the plan itself) the next time the plan runs.
We highly advise against adding billable time to a Matter that has a payment plan. If you must add time, we suggest you stop the plan first. Add the additional time, temporarily stop Invoice sharing, Invoice the Matter, and then restart the plan. This will add the newer time to the pre-existing time and will only send out one Invoice on the date you scheduled the plan to run.
4. Enter the Plan Details.
5. Select one of the Payment Terms.
6. Enter Automatic Billing if you’d like to utilize this option.
NOTE: If you don't select this option, your Clients will receive an email with a link to make each payment.
Toggle 'Store payment details for later use' if you would like to save the credit card information to use again.
7. Confirm where you'd like your funds posted.
- Operating: This option will apply collected funds toward the Operating account.
- Trust: This option will apply collected funds toward the Trust account.
- Automatic Accounting: This option will apply collected funds toward any unpaid balances and anything excess will post to the Trust account.
8. Confirm who receives Invoices and receipts and click 'Review Plan'.
9. Review the plan. If needed, over-ride the payment due date by clicking the 'calendar' icon. Select a new date and click 'Confirm' to save that date. After you're done reviewing, click 'Start Plan'.
