Rocket Matter Pay Portal - How to receive notifications by email for all Rocket Matter Pay transactions with Stax.
You can be notified of certain actions taken in Rocket Matter Pay.
Actions include:
- A payment that has been received via your online payments link.
- A refund has been processed.
- A transaction has failed.
- A scheduled payment has been processed.
- A card present payment has been processed (if applicable).
1. Click on 'Settings' in the left-hand navigational panel.
2. Select 'Log into Rocket Matter Pay'
![](https://media.screensteps.com/image_assets/assets/007/266/248/original/58498489-772d-4557-8d08-f7912cadd52e.png)
3. Within the Rocket Matter Pay Portal, click on 'Settings' in the left-hand panel.
![](https://media.screensteps.com/image_assets/assets/007/266/250/original/dde0c3cb-4fb3-4c9d-a07e-71dfd34bfcf0.png)
4. Select 'Notifications' from the menu options on the top of this page.
![](https://media.screensteps.com/image_assets/assets/007/269/442/original/7c8ff70e-4d43-4a23-b791-01bbf49fc40a.png)
5. Select the actions that you would like to be notified of.
Weekly Summary: Check to receive a weekly summary email each Saturday morning.
![](https://media.screensteps.com/image_assets/assets/007/269/445/original/d5985f80-266f-42a7-a64a-b76905472a16.png)
Automated Receipt Options:
Send email notifications for the following actions:
- A payment that has been received via your online payments link.
- A refund has been processed.
- A transaction has failed.
- A scheduled payment has been processed.
- A card present payment has been processed (if applicable).
- Check 'All' to receive all email notifications.
![](https://media.screensteps.com/image_assets/assets/007/269/448/original/77ecb899-b11a-4b2c-8c5e-a6c2b95ba632.png)
6. Enter the email address(es) that should receive the notifications.
You can BCC or CC additional emails, if applicable.
![](https://media.screensteps.com/image_assets/assets/007/269/450/original/9b5eecbd-1497-4d02-99a6-a353839905f8.png)
7. Click 'Save' to save your notifications.
Need more help?
Contact our Award-Winning Support Team at (888) 432-1529 or by email [email protected].