Rocket Matter Knowledge Base SettingsHow to view your Rocket Matter payment history.

How to view your Rocket Matter payment history.

1. Select 'Settings' from the left-hand navigation panel.

NOTE: If you don't see 'Settings', please contact your account administrator.

2. Under 'Subscription', click on 'Load Billing Portal'.

3.  Click 'View Billing Portal'.

4. Review your Current Balance, Payment History, and Payment Method on file.

Tips:

  • Current Balance: Balance currently owed and due.
  • Last Payment: Displays the last payment amount, date and card used.
  • Auto Payment: The record of your credit card, displays the last 4 digits of the credit card on file.
  • Transaction History: Displays all transaction history including invoices, payments, credits or refunds, if applicable.  
  • Auto-payment Method: The record of your credit card, displays the last 4 digits of the credit card on file that is used for your auto-payment.

For questions on how you're billed, contact your Success Manager who can review the subscription agreement with you. You can also contact us at 888-432-1529 or by email at [email protected]

Also view: How to update the credit card information on your Rocket Matter account.