Rocket Matter FAQ

Recent Updates

How to update your password.
Updated on: Aug 26, 2022
- Rocket Matter Knowledge Base Settings How to update your password.
Change password password Pro premier Essentials
How to activate Two-Factor Authentication.
Updated on: Aug 26, 2022
- Rocket Matter Knowledge Base Settings How to activate Two-Factor Authentication.
2 2 factor 2-factor additional security google authenticator secure security Two-Factor Authentication Factor two Authentication
How to issue a refund with Rocket Matter Pay.
Updated on: Aug 26, 2022
- Rocket Matter Knowledge Base Rocket Matter Pay - Credit/Debit Card Processing How to issue a refund with Rocket Matter Pay.
refund automated billing LexCharge issue refund Rocket Matter Payments Payment transaction id process a refund Essentials Pro premier
How to change billable activity via the 'Bulk Actions' tool on the Matter level.
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter How to change billable activity via the 'Bulk Actions' tool on the Matter level.
Essentials Pro premier
Edit billing entries 'Inline' on the Matter level.
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter Edit billing entries 'Inline' on the Matter level.
Edit LEDES Edit LEDES Edit Billing Edit billing entries in-line in-line edit edit billing entries in-line in-line editing editing Billing Invoices invoice editing edit invoice Batch Billing Pro premier Essentials
How to produce proof of payment.
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter How to produce proof of payment.
Proof of payment Receipt Payment history Essentials Pro premier
How to calculate billing units.
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter How to calculate billing units.
Billing units Calculating billing units Time entry units increments units Essentials Pro premier
What is 'Default Matter Billing Type'?
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter What is 'Default Matter Billing Type'?
billable billing type default matter billing Matter Billing no charge non billable Essentials Pro premier
What does 'Non-billable' mean?
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter What does 'Non-billable' mean?
billable Billing contingency does not show on invoice don't charge client Invoicing non non billable Essentials Pro premier
How to download a statement for a single Matter.
Updated on: Aug 24, 2022
- Rocket Matter Knowledge Base Billing by Matter How to download a statement for a single Matter.
download Matter Statement Essentials Pro premier