Rocket Matter Knowledge Base SettingsHow to deactivate a user.

How to deactivate a user.

Deactivating a Rocket Matter user will remove the user's ability to log into the account. However, deactivating the user will retain the all of the user's history and billing information.

1.  Click on Settings in the left-hand panel.

Note, you must have administrative access to perform this change.

2.  Click on 'Manage Users'.

3. Click the check mark in the box next to the user you'd like to deactivate.

Note: Deactivating this user will remove the user's ability to log into the account but will retain the all of the user's history and billing information.

4. See quick confirmation of the user deactivation.

Need more help? Contact our Award-Winning Support Team at (888) 432-1529 or support@rocketmatter.com