Rocket Matter Knowledge Base DocumentsHow to set up Email Integration

How to set up Email Integration

Rocket Matter's Email Integration allows you to integrate email accounts which resides on an IMAP email server.  Please contact your email administrator to determine if your email is IMAP server-based. Some common IMAP server names are listed below.

After integrating your Rocket Matter account with your email account, you can map one email folder to your 'Matter Emails' section.  Once mapped, all emails contained in the email folder will populate the 'Matter Emails' section.  Billable time can be attached to Matter Emails, extending Rocket Matter's 'Bill As You Work' technology to your emails as well!

1. Click 'Settings'.

1. Click 'Settings'.

2. Click 'Manage Users'.

2. Click 'Manage Users'.

3. Select your name, or the name of the User you want to enable email integration for.

3. Select your name, or the name of the User you want to enable email integration for.

Email integration is configured separately for each Rocket Matter User. Each User can integrate one email account only.  Multiple Rocket Matter users can map their email folders to the same Matter Email section.

4. Check 'Enable Email Integration'.

4. Check 'Enable Email Integration'.

5.  Enter email credentials, and click "OK".

5.  Enter email credentials, and click "OK".

Common IMAP server addresses include:

1. Gmail - Imap.gmail.com port 993

2. iCloud - Imap.mail.me.com port 993

3. Yahoo - Imap.mail.yahoo.com  port 993

4. Mail.com - Imap.mail.com  port 993

5. Comcast - imap.comcast.net  port 993

6. Outlook365 - outlook.office365.com  port 993

7. Exchange - Exchange.postoffice.net  port 413

 

Also view:  How to map emails folders to matters.

 

Need more help?

Contact our Award-Winning Support Team at (888) 432-1529 or support@rocketmatter.com.